We are always happy to hear when our customers send us an email to let us know that they liked our service. You can also use our contact form at the bottom of this page to leave a comment. Thank you so much!

This is what our customers have to say:

"Amazing service all the way to the West Coast!
I can't wait to build and construct with our new Grimm's blocks. I hope my grandson is as excited as I am.
I will be back for more I'm sure!
Thank you for your care and attention."


"I have never had a better customer service experience than I have with the wonderful staff at Ava's Appletree. No matter the question, they will do their best to answer it. No matter what goes wrong, they will do their best to fix it. They make me feel so appreciated as a customer; you can really tell they care! I've been buying from them for just under a year and I am thrilled with their outstanding service! When purchasing from Ava's Appletree there is no such thing as buyer's remorse. 10/10!"

Alicia, ON

"Second order I have placed and I couldn’t be happier. I had made an error in what I ordered and wasn’t sure if it would be caught in time and it was. Speedy shipping as well, thank you!"

Denyse, BC

"Thanks for shipping orders so promptly! It creates a fantastic full spectrum online shopping experience and sets your shop above the rest!"

Melissa, AB

"Hi Alexandra, Order received this afternoon. That was so quick !!! The slippers and the socks are so cute. My daughter will just love them for her little boy. Thanks again and a special thank you for your thoughtful handwritten message on the card. Great clothing and great service !!!"

Ursule, ON

"Thank you Barbara very much! Was very touched, to see card with hand writing :)
I am so pleased with my order online,and was amazed, that it come on the next day! Thank you!"

Alena, ON

"I have to say I am more than impressed with your service. I placed my order last evening and I awoke this am to a notice telling me my order had shipped."

Kathleen - NWT

"Amazing service!! Wish I wasn't 5 provinces away so I could experience the wonderful service in person. My parcel arrived as estimated and shipping was reasonable. Thank you again! Highly recommend ordering from Ava's Appletree."

Marla, B.C.

"I am so pleased with the selection of quality children's items in your shop. Our package of art supplies arrived much faster than I expected and was beautifully packed. Thanks so much. We'll definetaly shop with you again!"

Jennifer, BC.

"The package arrived today, everything is perfect and I want to say thank you for outstanding help with my orders."

Ivana, AB

"So excited to have found the baby carrier I've been literally dreaming of, for sale from a Canadian company! Amazing customer service and was shipped right away! I live moderately remotely and mail often takes a while, but I got it and love it!"

Vanessa, Prince Edward Island

"Order fulfillment was very fast! I ordered in the evening and it was here in a day and a half. Everything was as I ordered with a handwritten note! Thank you!"

Jaime, ON

"I'm really happy to have found your website! The shipping was really fast and I got a beautiful card, thank you. It's so nice to have this personnal touch, it meant alot to me!"

Anna, QB

"Amazing service! Thank you!! Received this order today. So prompt, wonderfully packed and love everything I ordered!!! You have a customer for life!!"

Ysanne, SK

"Top compliments to your excellent service and wonderful products--love the wool covers we just bought for our little one!"

Karolina, Ontario (on facebook)

"I'm so impressed with your shipping times and loved the personalized thank you in my package. I ordered Friday & my diapers arrived today! Happy customer!!"

Tara, Ontario (on facebook)

"Wanted to say thank you so much for the diaper covers - was amazingly fast (they were in my hands about 23 hrs after I ordered!!) and are just what I was looking for.  Will definitely recommend your store if others are looking for products you carry!"

Amy, Ontario

"Thank you for addressing all my questions and concerns and following up to ensure that I am happy with my purchase.  It's very rare you get this level of customer service in stores these days and it is very much appreciated.  I will definitely be recommending your store to my baby mom friends."

Christine, Quebec

"Thank you so much for the amazing service! I'll be sure to visit you in the Beaches when I come down that way. I love your shop!" 

Erica, Ontario

"The diapers arrived today and they are perfect.  Thank you so much for the quick service!"

Alta, Ontario

"Thanks so much for the speedy delivery!!!"

Lauren, Quebec

"Extremely impressed with your fast shipping! Thank you so much!"

" I have ordered cloth diapers from your online store several times now and every time I am so impressed with how fast they arrive! Usually the next business day. I recommend your store to everyone looking for cloth diapers."

Kathleen, Ontario

"I am extremely impressed with your customer service! I will definitely recommend you to family and friends!"

Lindsay, Manitoba

"I wanted to mention how great your company is! I've been looking for specific inserts for my pocket diapers and no one seems to have them in stock..but I checked your site and not only did you have tons of the inserts I wanted but you also had the AMP pocket diaper in the print I've been looking for! Least to say I made a big order today. Thanks so much for making this new momma a happy camper!"

Amy, Ontario

"I want to thank you for providing such fast delivery of the diapers! I was so happy to receive them today already :)"

Rachel, Ontario

"I received my latest order today and I just wanted to thank you and commend you on your super fast processing/shipping. Wish everyone worked like you!!"

Genevieve on facebook

"Hi there, I haven't had a chance to use the Boba carrier I bought (babe is due early July) but wanted to say thank you for the absolutely fabulous service! I couldn't believe it came the next day!!"

Julie, Ontario

"It was a pleasure to purchase from Ava's Appletree. I was able to buy a beautiful, creative toy for my daughter, which is made in a country with high standards and safeguards, and that will never end up in a landfill. I spoke with the owner who is charming and very knowledgeable; and we received our package the very next day! Thank you!"

Sandra, Richmond Hill

"I've been nothing but impressed with your service!"

Shannon, Ontario

"I am so impressed with your customer service, I will be sure to recommend Ava's Appletree to friends and continue shopping here."

Ali, Ontario

"Thanks Alexandra! You have provided us with excellent service, which we greatly appreciate."

Emma, Ontario

"I am truly impressed with your level of customer service and will share this with my friends.  Thank you!"

Carrie, Nevada (US)

"I really appreciate your friendly service and wonderful selection of goodies."

Gloria, British Columbia

"Thank you for your GREAT customer service! I have told a number of  my friends about your store."

Sabrina, Ontario
"I just wanted to send a quick email to let you know how impressed I am with your service! I can't believe you shipped the items so quickly...within only a couple of hours of me placing the order! And I now have them in my possession. I can't wait to use the diapers on my baby."
Holly, Ontario
"Thanks so much for your fantastic service and I am bookmarking your 'shope' for future birthdays."

Michele, Maryland (US)

"Thank you so much! What amazing customer service!"

Samantha, Ontario

"Thanks for the great customer service and speedy delivery!"

Lauren, Quebec

"...There is a diaper store down the street from me, but I will definitely be shopping at your site because of your great customer service!"

Kara, Ontario

"So glad I found your shop! Thank you for the great selection of wonderful natural parenting options! I will be back :)"

Jessica, Ontario

"Thank you so much . . . i've already recommended you to friends for your awesome customer service. Thanks again!"

Sarah, Ontario

"I wish you the very best with your business – there are too few places in Ontario to go for quality wooden toys and eco-friendly products, I’m glad I discovered Ava’s!"

Christine, Ontario

"So impressed! I just ordered my Boba carrier yesterday and it arrived today! Thanks so much!! Looking forward to using it."

Marnie, Ontario

"Thanks so much for your email, your customer service has been phenomenal so far!"

Megan, Nova Scotia

"Thank you for your excellent customer service."

Josephine, Ontario

"Thanks for having such great products! This is our second time ordering with you and we were very pleased with our last order."

Sherry, Ontario

"I just wanted to say thanks so much for the amazingly quick shipping you guys do!  I buy a lot of stuff online and I honestly think you have the fastest shipping I've ever encountered!  Just want you to know your hard work is appreciated :)"

Leanne, Ontario

"I'd like to thank you for your remarkable service. I was so grateful for your fast response to a change in my order... Then to top it off, you shipped the package almost immediately after my order was placed!
Not only did you offer a great price, but also exceptional customer service. Thank you."

Jasmine, Ontario

"Thanks for your speedy delivery...hand delivered to my house no less! I was so impressed."


"I just wanted to send a special thank you for your outstanding customer service and incredibly quick shipping. I received my order before I would have been able to go out to any store to buy the diapers I needed."
"I just wanted to send you a thank you.  I placed my order Friday night and I had a package slip in my mailbox on Monday.  I really appreciate how quickly you had my order sent.  Thank you.  You were so wonderful in all you did to serve me."
"I just wanted to say thanks for the quick delivery as usual! I think we just came home right after you dropped off the box today and missed the chance to say thank you in person."
"I just want to say thank you for being so helpful, quick to respond and the fastest shipping I've ever experienced. I'll definitely be recommending and ordering from you again."
"Thank you! I very much appreciate the effort your husband made to make the delivery. All the best wishes to you and your family for the holiday season!"
"Thanks Alexandra! My package has arrived today! This was the fastest shipping I have ever had."