We are always happy to hear when our customers send us an email to let us know that they liked our service. You can also use our contact form at the bottom of this page to leave a comment. Thank you so much!
This is what our customers have to say:
"I have never had a better customer service experience than I have with the wonderful staff at Ava's Appletree. No matter the question, they will do their best to answer it. No matter what goes wrong, they will do their best to fix it. They make me feel so appreciated as a customer; you can really tell they care! I've been buying from them for just under a year and I am thrilled with their outstanding service! When purchasing from Ava's Appletree there is no such thing as buyer's remorse. 10/10!"
"Second order I have placed and I couldn’t be happier. I had made an error in what I ordered and wasn’t sure if it would be caught in time and it was. Speedy shipping as well, thank you!"
"Thanks for shipping orders so promptly! It creates a fantastic full spectrum online shopping experience and sets your shop above the rest!"
"Hi Alexandra, Order received this afternoon. That was so quick !!! The slippers and the socks are so cute. My daughter will just love them for her little boy. Thanks again and a special thank you for your thoughtful handwritten message on the card. Great clothing and great service !!!"
"Thank you Barbara very much! Was very touched, to see card with hand writing :)
I am so pleased with my order online,and was amazed, that it come on the next day! Thank you!"
"I have to say I am more than impressed with your service. I placed my order last evening and I awoke this am to a notice telling me my order had shipped."
Kathleen - NWT
"Amazing service!! Wish I wasn't 5 provinces away so I could experience the wonderful service in person. My parcel arrived as estimated and shipping was reasonable. Thank you again! Highly recommend ordering from Ava's Appletree."
"I am so pleased with the selection of quality children's items in your shop. Our package of art supplies arrived much faster than I expected and was beautifully packed. Thanks so much. We'll definetaly shop with you again!"
"The package arrived today, everything is perfect and I want to say thank you for outstanding help with my orders."
"So excited to have found the baby carrier I've been literally dreaming of, for sale from a Canadian company! Amazing customer service and was shipped right away! I live moderately remotely and mail often takes a while, but I got it and love it!"
Vanessa, Prince Edward Island
"Order fulfillment was very fast! I ordered in the evening and it was here in a day and a half. Everything was as I ordered with a handwritten note! Thank you!"
"I'm really happy to have found your website! The shipping was really fast and I got a beautiful card, thank you. It's so nice to have this personnal touch, it meant alot to me!"
"Hi there, I haven't had a chance to use the Boba carrier I bought (babe is due early July) but wanted to say thank you for the absolutely fabulous service! I couldn't believe it came the next day!!"
"It was a pleasure to purchase from Ava's Appletree. I was able to buy a beautiful, creative toy for my daughter, which is made in a country with high standards and safeguards, and that will never end up in a landfill. I spoke with the owner who is charming and very knowledgeable; and we received our package the very next day! Thank you!"
Sandra, Richmond Hill
"I've been nothing but impressed with your service!"
"I am so impressed with your customer service, I will be sure to recommend Ava's Appletree to friends and continue shopping here."
"Thanks Alexandra! You have provided us with excellent service, which we greatly appreciate."
"I am truly impressed with your level of customer service and will share this with my friends. Thank you!"
Carrie, Nevada (US)
"I really appreciate your friendly service and wonderful selection of goodies."
Gloria, British Columbia
"Thank you for your GREAT customer service! I have told a number of my friends about your store."
Michele, Maryland (US)
"Thank you so much! What amazing customer service!"
"Thanks for the great customer service and speedy delivery!"
"...There is a diaper store down the street from me, but I will definitely be shopping at your site because of your great customer service!"
"So glad I found your shop! Thank you for the great selection of wonderful natural parenting options! I will be back :)"
"Thank you so much . . . i've already recommended you to friends for your awesome customer service. Thanks again!"
"I wish you the very best with your business – there are too few places in Ontario to go for quality wooden toys and eco-friendly products, I’m glad I discovered Ava’s!"
"So impressed! I just ordered my Boba carrier yesterday and it arrived today! Thanks so much!! Looking forward to using it."
"Thanks so much for your email, your customer service has been phenomenal so far!"
Megan, Nova Scotia
"Thank you for your excellent customer service."
"Thanks for having such great products! This is our second time ordering with you and we were very pleased with our last order."
"I just wanted to say thanks so much for the amazingly quick shipping you guys do! I buy a lot of stuff online and I honestly think you have the fastest shipping I've ever encountered! Just want you to know your hard work is appreciated :)"
"I'd like to thank you for your remarkable service. I was so grateful for your fast response to a change in my order... Then to top it off, you shipped the package almost immediately after my order was placed!
Not only did you offer a great price, but also exceptional customer service. Thank you."
"Thanks for your speedy delivery...hand delivered to my house no less! I was so impressed."