Ava's Appletree - Parenting Naturally is an online store located in Toronto, Canada, serving families throughout Canada and the US.

Important: Our store is closed from Wednesday, May 8 to May 26 for a family vacation. All orders placed before Tuesday, May 7th, 1 pm will ship before we close, all other orders will ship immediately after we are back. 

Our office (for phone inquiries) stays closed from May 4th. In urgent matters, please contact us by email and we will get back to you as soon as possible. Thank you!

Our Business Hours For Phone Inquiries:

Monday-Thursday: 10am to 4pm
Friday: 1pm to 4pm
Saturday: closed
Sunday: closed

If you have any questions or concerns you may contact us by phone at 416-515-0808 (local) or toll-free 1855-515-0808 for customers outside of Toronto. You can also send us an email via the contact form or to info@avasappletree.ca. We'd love to hear from you!

If you have questions regarding your order go to My Account. You can check the status of your order including whether it has been shipped, and find the tracking number for your shipment. 

Please check our customer service page for general information.